APPLICATION OF EMPATHY AND EMOTIONAL INTELLIGENCE FOR DIFFERENT TYPES OF TEAMS IN A PANDEMIC CONDITION

The ability to recognize what a colleague or subordinate is feeling and respond properly his emotions necessary in many areas, from trade community service. This especially important today's uncertainty pandemic. At the Global Nexus Conference on emotional intelligence, Daniel Goleman stressed that managers must now look at relational side of leadership. same conference, Annie Mackie concluded leader be attentive, compassionate reliable. Project may have all skills world, but if basic attitude towards themselves others imperfect, then will not achieve integrity authenticity essential for leaders. Albert Mehrabian found research words convey only 7% message. rest delivered through non-verbal communication. People are very sensitive energy they receive other people – hence undoubted importance resonance. If says one thing body shows something else. project inconsistent, able effect being followed by employees. It note difference between "push" reactive change imposed organizational necessity "thrust" proactive made an individual as choice self-development. There consensus among both academics practitioners there need move transactional leadership “command control” transformational when create conditions their own behaviors. To desired product service, you know well who use it. general characteristics target audience: gender, age profession - certainly important, best companies market, this information about client clearly insufficient. requires empathy empathize with another person, put yourself her place. article about. Researched: key role management; essence its types; built map empathy; aspects emotionally intellectual team developed; intelligence applied different types teams.